What does loyalty still mean in a customer loyalty program?

Customer loyalty programs are in dire need for innovation. Loyalty needs to be earned instead and loyalty programs should reflect that desire for loyalty instead of putting demands for loyalty on your customer base.

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Organizations in the 2010’s era

The era of the 2010‘s will be an exiting era full of change. An era that will demand and force many changes for organizations to thrive and survive. What changes do you think will will need to occur?

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Social media for Alliances and Collaboration

Social media is perfectly suited to be a tool that can help you better run your alliances and collaboration efforts

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The Leader Who Had No Title

A very nice video on Robin Sharma’s new book “The leader who had no title”

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Seth Godin in Antwerp – video report

Flanders-DC posted a video report on the great evening with Seth Godin in Antwerp

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The Alliance Conversation with Tamer Osman

The Alliance Conversation takes a spin towards social media this week. In my conversation with Tamer Osman we discuss how social media can help alliance professionals excel in their job.

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What should be next for The Alliance Conversation?

Tomorrow the tenth episode of The Alliance Conversation will go live. After ten episodes I wonder what the next step should be for The Alliance Conversation. I would like to hear your opinion. What would you like to hear in future episodes of The Alliance Conversation?

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The Alliance Conversation with Mark Hunter

This weeks Alliance Conversation with Mark Hunter dives into the element of researching your partner, both before as during the alliance.

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Social media: quantity or quality?

In this social media video of Today you will see Thomas Power present his view on quantity or quality when it comes to the amount of numbers, connections, one should have.

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The new level of treating customers

Customer expectation, live up to it, or over achieve …

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The Alliance Conversation with Jan Twombly

In this Alliance Conversation with Jan Twombly we focus more on collaborative networks rather than just alliances. You will hear why it is important to establish networks and will probably recognize how you are already establishing them without even realizing it.

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Leadership and Personal Success

A nice video for the Friday afternoon, Robin Sharma in about 8 minutes on Leadership and Personal Success.

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That's all!

That's all!