What can you do to improve your communication?

The single most important reason why I see alliances, partnerships and other forms of collaboration fail is because of communication. Or better said, lack thereof. Lack of communication is often […]

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How To Get The Best Customer Experience With The Right Focus

Customer Focus I spent my Christmas time in Kuala Lumpur this year, a beautiful and warm Christmas. During this trip, I observed a few instances of customer focus, or lack […]

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That's all!

That's all!